Before Your Visit

  • Last appointment is accepted one hour before closing.

  • Advance booking of desired treatments & services is recommended to avoid disapointment.

  • A surcharge applies to off-premises services, which can be arranged for selected treatments with advance notice (minimum 4 hours).

  • For the sake of courtesy to other Souls, kindly inform us of any rescheduling or cancellation at least 4 hours prior to your confirmed time slot. The management reserves the right to foreit credit for no-shows or charge a cancellation fee should you fail to advise us of a change of plans.

  • Arriving 10 minutes or earlier before scheduled appointment ensures you will make the best of your Nirvana time; lateness may result in shortened treatment or cancellation.

  • Please observe silence, keeping voice low and switch off mobile phone and/or other telecom devices before proceeding to treatment areas.

  • To respect the needs of other soa guests, parents are discouraged from bringing along children below the age of 12.

  • Smoking within the Spa is strictly prohibited.

  • Shower before treatment is highly recommended, for maximum benefit. 

  • Men are requested to shave prior to any facial treatment to ensure best results.

  • Gratituities are at the client's discretion and appreciated by staff for outstanding service.

  • All listed prices are subjects to change without prior notice.

 

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